NetSuite support subscription

Keep improving NetSuite with a senior specialist beside your team.

MI Suite provides recurring support for existing NetSuite accounts, from reporting and workflows to roles, forms, permissions, SuiteProjects Pro formerly OpenAir, process improvements, and practical AI automation.

Recurring support model

Support is planned around the improvements your business needs next.

Review and prioritise

Agree the reporting gaps, workflow issues, user problems, process risks, and automation opportunities that matter most each month.

Deliver improvements

Make practical changes across searches, dashboards, forms, approvals, roles, permissions, SuiteScript, integrations, and user experience.

Support users and leaders

Give finance, operations, and leadership teams clearer answers, cleaner reporting, and a trusted place to raise NetSuite questions.

Extend with AI and specialist capability

Add useful NetSuite AI, invoice capture, exception checks, SuiteProjects Pro/OpenAir support, and automation where it removes real manual work.

Typical subscription options

Choose the level of support that matches how quickly you want NetSuite to improve.